If water is spreading, do not write an email. Call (972) 945-2885, shut off the main valve and keep people away from water near outlets. Dispatch answers every hour of every day.
How to reach us
| Method | Details |
|---|---|
| Emergency phone | <a href="tel:+19729452885">(972) 945-2885</a>, open 24 hours. |
| contact@duncanvillewaterdamagepros.com. | |
| Office | 920 E Highway 67, Duncanville, TX 75137. |
| Service area | Duncanville, Cedar Hill, DeSoto, Lancaster and Grand Prairie. |
What to have ready when you call
Details that help dispatch
- Your street address and the nearest cross street.
- Where the water came from and whether it is stopped.
- Which rooms are wet and roughly how deep the water is.
- Whether the water looks clean or dirty.
- Whether power is on in the wet areas.
- Your insurer, if you plan to file a claim.
Not sure which service you need? The services page explains each one. Ask any company, including us, whether its crews work to the published ANSI/IICRC S500 standard for water damage.